How Bad Customer Service Can Destroy Your Business

Omnichannel Loyalty (Infographic)
Presented By Kobie Marketing: Experience Loyalty

Remember a time when you had to call your mobile phone network provider because of Internet connections problem you experienced while working overseas? How about the last time you reached out to a shopping mall supervisor because of a defective product? When was the last time you complained about improper sanitation at a local restaurant? These thing when not attended to, can trigger madness of customers. Poor customer service spreads like wildfire. The emergence of social media gives people a bigger space to rant or rave. For businesses who want to Experience Loyalty and gain solid following, strengthening customer relations and support is deemed very important.

Related posts: